FAQ


General

How long will my Humidew run for with a full tank?

GO-2016 Tear Drop – between 10-16 hours, depending on mist level.

BBH-50 Tall – between 10-16 hours, depending on mist level.

CF-9970 Alarm Clock – 5 hours

GO-2031 Digital Humidifier – between 10-24 hours, depending on humidity and your setting.

VS-860 Aroma Diffuser – up to 8 hours

Is a diffuser good for my health?

Yes! Diffusers are an extremely easy and effective way of giving an aroma to a room. They also help reduce bacteria, fungus, mold and unpleasant odors. Assisting in relaxing the mind and body, they can help to relieve tension, anxiety and stress.

Is low humidity bad?

Low humidity can cause adverse health effects by drying out mucous membranes, such as the lining of the nose and throat and it can cause respiratory distress.

Low humidity also can affect wooden furniture, causing shrinkage and loose joints or cracking of pieces. Books, papers and artwork may shrink or warp and become brittle in very low humidity.

In addition, static electricity may become a problem in conditions of low humidity, destroying semiconductor devices and causing annoying static cling of textiles, and causing dust and small particles to stick stubbornly to electrically charged surfaces.

What are the health benefits to using a humidifier?

A humidifier will help you breathe easier and sleep more comfortably. It provides year-round relief from the drying effects of air conditioners and heaters.

What’s the difference between a humidifier, a vaporizer and a diffuser?

humidifier keeps the atmosphere moist in a room. It helps prevent dryness that can cause irritation in many parts of the body, such as dry skin, nose, throat and lips. Most often, people use a humidifier to help with cold and flu symptoms by relieving sinus congestion.

vaporizer generates a substance in the form of vapor, especially used for medicinal inhalation. A vaporizer works by heating water until it turns into hot steam.

diffuser, especially when it comes to aromatherapy and essential oils, can come in a variety of ways. Common types are lamp rings, electric-powered, ceramic or reed diffusers. An electric-powered diffuser works much like a cool air humidifier, except it is specially made for using with essential oils (like our GO-2016 Tear Drop model). Diffusers disperse a micro-fine vapor that allows them to be suspended into the air for an extended period. It is much safer than burning oils in warmers and it retains the integrity of essential oils.

Where do I fill the water in my Humidew?

Each Humidew model is different. Please refer back to the operating manual for instructions.

Where is the remote located?

Only one of our models comes with a remote, the BBH-50 Tall. The remote is found at the back of the base of the Humidew, next to the electrical plug.


Cleaning

How do I clean my Humidew?

For each Humidew model, we recommend you clean it every 2-3 weeks, depending on how often you use it. Please check your model’s operating manual for cleaning instructions.

 

Return Policy

What is your return policy?

We offer a 30 day buy back guarantee and a 1 year replacement warranty. If you have any issues with your Humidew, please contact our customer service team at [email protected] with details.